Enterprise Endpoint Support Services (EESS) Request for Information (RFI) (Updated)
NASA
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Summary
The Jet Propulsion Laboratory (JPL), managed by NASA, is issuing an RFI to gather information from vendors on capabilities for next-generation Enterprise IT support services, including 24x7 Service Desk, AI-enabled tools, on-site deskside support, engineering, cybersecurity, and ITSM development. Computer hardware will be procured separately. This RFI is for planning purposes to inform a potential future RFP in mid-2026, with NAICS 541513 (Computer Facilities Management Services).
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Due: February 12, 2026
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